Terms of service

Last updated: 14 August 2026

These Terms of Service apply when you visit zebbede.com or purchase products from ZEBBEDE.

By using our website or placing an order, you agree to these Terms. Nothing in these Terms affects your statutory rights as a consumer.

1. ABOUT ZEBBEDE

ZEBBEDE is an online clothing and lifestyle brand based in the United Kingdom.

Contact details:

ZEBBEDE

15 Summer Piece Grove

Chartham

Kent

CT4 7DW

United Kingdom

Email: productionsvisualimages@gmail.com

Phone: 07526 125067

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products to you.

2. PRODUCTS

We make reasonable efforts to describe and display our products accurately.

Colours and appearance may vary slightly depending on your device, screen settings and the production process.

Many ZEBBEDE products are produced to order by our fulfilment partners.

Product availability may change without notice.

Nothing in these Terms limits your legal rights where goods are faulty, damaged, not as described or not fit for purpose.

3. ORDERS

When you place an order, you are offering to purchase the products in your order.

You will receive an order confirmation after placing your order.

We reserve the right to reject or cancel an order where reasonably necessary, for example because:

• a product is unavailable;

• there is an obvious pricing or listing error;

• payment cannot be authorised;

• we reasonably suspect fraud or misuse; or

• we cannot deliver to the supplied address.

If we cancel an order after payment has been taken, we will refund the amount paid.

4. PRICES AND PAYMENT

Prices are displayed on the website at the time you place your order.

The final amount payable, including any applicable delivery charges, will be shown before you complete checkout.

Payments are processed securely through the payment methods available through our Shopify checkout.

We may correct genuine pricing or listing errors. If an error affects an order you have already placed, we will contact you before proceeding where appropriate.

5. SHIPPING AND DELIVERY

Orders are fulfilled and shipped using our fulfilment and delivery partners.

Estimated processing and delivery times are provided in our Shipping Policy.

Delivery dates are estimates unless we expressly agree otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, but this does not affect any rights you have under applicable consumer law.

Please ensure that the delivery information supplied with your order is accurate.

6. RETURNS, CANCELLATIONS AND REFUNDS

Returns, cancellations and refunds are governed by our Return & Refund Policy.

UK consumers purchasing online have statutory cancellation rights for most goods.

Nothing in these Terms or our Return & Refund Policy limits your statutory rights where products are faulty, damaged, incorrect or not as described.

Our Return & Refund Policy is available through the footer of zebbede.com.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, ZEBBEDE branding, artwork, graphics, photographs, videos, written material, product designs and other original content appearing on this website are owned by or licensed to ZEBBEDE.

You may use the website for personal, non-commercial purposes.

You must not reproduce, copy, distribute, sell or commercially exploit ZEBBEDE content or designs without permission, except where permitted by law.

Third-party names, trademarks and content remain the property of their respective owners.

8. ACCEPTABLE USE

You must not knowingly use our website:

• for unlawful or fraudulent purposes;

• to introduce viruses, malicious code or other harmful material;

• to interfere with the security or normal operation of the website;

• to attempt unauthorised access to systems or data; or

• in a way that infringes the rights of another person.

We may take reasonable steps to protect the website, our customers and our systems from abuse or security threats.

9. THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party services, including Shopify, payment providers, fulfilment providers and social-media platforms.

Those third parties may have their own terms and privacy policies.

We are not responsible for independent third-party websites that we do not control.

10. PRIVACY

We process personal information in accordance with our Privacy Policy.

Our Privacy Policy is available through the footer of zebbede.com.

Shopify also processes certain information in order to provide the ecommerce platform and related services.

11. OUR RESPONSIBILITY TO YOU

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

In particular, nothing in these Terms limits your statutory rights relating to goods that are faulty, not as described or otherwise fail to meet legal requirements.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed or losses caused by circumstances genuinely outside our reasonable control, except where the law says otherwise.

If you use products purchased from us for business purposes rather than as a consumer, different legal rights may apply.

12. CHANGES TO THESE TERMS

We may update these Terms when reasonably necessary, including to reflect changes to our services, business practices or legal requirements.

The Terms applying to an order will be those in effect when that order was placed, unless a change is required by law.

The latest version will be published on this page.

13. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

If you are a consumer, you retain any mandatory consumer protections that apply to you under applicable law.

Nothing in these Terms prevents you from exercising any legal rights available to you.

14. CONTACT

If you have a question about an order, product or these Terms, contact:

Email: